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rental site review: Budget rent a car
 
Budget Rent A Car
www.budget.com


Site Features:
Car rental engine, hot rental deals, Rapid Rez frequent renter information.

Site Report:
Budget Rent a Car is one of the world's top rental agencies.  They have a global presence of over 5,000 mostly franchised locations, with Budget stands in over 120 countries and territories including the U.S., Canada, Latin America, Caribbean, Australia and New Zealand.

The company was founded in Los Angeles in 1958 as a car rental company for the "budget-minded" personal renter. The name says it all, really.  Since its founding, Budget Rent a Car has helped to define the car rental industry through precedent-setting products and services. Whether moving or highway cruising, Budget Rent A Car System wants to rent you wheels.  It also is one of the largest renters of moving trucks (with over 3,000 US rental dealers), including Budget trucks and the onetime-familiar yellow trucks acquired from Ryder.  Currently, the company is part of Cendant Car Rental Group, a wholly owned subsidiary of Cendant Corporation.  Cendant, which also owns industry pioneer Avis Group Holdings, acquired the company in November of 2002, as well as hotel brands like Ramada, Super 8 Motels, Howard Johnsons and Days Inn.

The company has a set of rules it calls "Budget Values".  This set of bylaws represent what Budget stands for and what it believes in.   Budget Rent A Car believes in providing:

  • The best value for the customer
  • A great place to work for our people
  • An environment that fosters teamwork
  • Integrity in all we say and do
  • Quality through continuous improvement
  • Profitability for the continued growth of our business

Budget is committed to these ideas.  They try to build a workplace that focuses on listening and communicating to create and environment where we really hear what people say, and work together so that people throughout the organization make an impact; where ideas are shared and we learn to use both employee and customer feedback to deliver what we promise.  Sounds like a plan to help you get good customer service and good rates.

Budget.com is the best looking site that the Travelsites.com team has seen for renting a car online.  It is easy on the eyes, with calming shades of blue.  It smartly incorporates touches of orange for accent and user navigation cues.  The user's eyes are drawn to the merchandising area at the bottom left and middle of the screen.  The site shows consumers the best deals for the day and the Budget brand promise tenets on the bottom.  

One curious bit about the site is that all the pages are securely served as of this report.  Travelsites editors wonder if this will change in the future.

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