Site Features:
Booking engine for flights, hotels and rental car booking engine
supplier by Expedia.
Flight Schedule, Frequent flier loyalty programs, Vacations by
Delta Vacations (a wholly owned subsidiary), Links, Contests.
Delta also operates Song Airlines,
but they are not linked from the Delta.com site.
Site Report: Delta
Airlines
Delta Airlines is really making an effort to win you back as a customer. As part of sweeping changes the airline has implemented a system it calls "Simplifares" -- something that the Travelsites Editors are VERY excited about.
But should you use the site?
Travelsites.com says yes.
Delta.com is well constructed site. The customer is able to immediately start booking air tickets on the front page of the site, and convenient tabs link you to an Expedia private label site to book hotel and rental cars. The vacation tab (air+hotels, air+rental+hotel) is booked through Delta Vacations -- a separate company run by Certified Vacations from Miami. As part of their
commitment to win customers back to their site from the online travel agencies, Delta awards the customer with 1,000 frequent flier miles for using the site. Delta (and many other airlines) are now looking at their costs and trying to streamline operations. Having the customer book directly with them sometimes saves them money -- so they're trying to make this happen more often. Delta Airlines stresses that their site doesn't charge a booking fee, so that extra fee isn't passed back onto the consumer.
Business travelers and frequent flier milers are addressed on the homepage of Delta.com as well. Why keep these functions hidden further in the site if you can let consumers interact with them immediately? The good folks at Delta understand this.
So what about the sweeping changes at Delta? Here's what you need to know:
- Delta will strive for more on-time arrivals and departures and greater reliablity, even during inclement weather.
- Consumers will have more flight choices to more destinations.
- Delta pledges less congestion in their hub at Atlanta airport, resulting in smoother check-in and security processing times.
- And the big news? Delta Airlines announces Simplifares
 .
Simplifares will mean savings of up to 50% off to all 48 contiguous states.
Delta has lowered their change fees with no Saturday stay requirements -- all of which should mean lower prices for you. Delta.com tells you that this means no one-way Coach Class fare higher than $499 and no one-way First Class fare higher than $599.
Go check it out yourself.
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